Full time IT consultant
March 10, 2008 10:31 AM

Information Technology Consultant

Unbound Technology, LLC, a small IT infrastructure consulting firm specializing in the nonprofit and small business sectors, seeks an Information Technology Consultant to join our growing team.


The IT Consultant will provide both direct on-site and remote support to clients of Unbound Technology on a daily basis. The ideal candidate will have excellent interpersonal skills, be able to work independently or in collaboration with specialists who may be off site. Typical duties include implementation and maintenance of servers, user workstations, firewalls, and wired and wireless networks. Excellent strategic and problem solving skills are a must.


- Provide hands-on helpdesk support to clients
- Troubleshoot network and system errors
- Perform routine maintenance of workstations and servers
- Manage Windows domain-based networks
- Assist clients in developing and maintaining equipment inventories and asset management strategies
- Advise clients in their procurement of software and hardware to meet the individual client's true mission
- Meticulously document and account for all client work
- Advise clients on security and disaster recovery best practices
- Assist clients with all areas of technology infrastructure, including phone systems, printers, networked copiers, etc.
- Develop new client relationships and support existing client relationships
- Keep senior consultants and management informed of surfacing major issues and progress of ongoing tasks
- Other duties as assigned


- Bachelors degree or equivalent experience
- 2-3 years experience supporting end users and networks
- Excellent oral and written communication skills, especially the ability to translate technical issues for non-technical clients
- Ability to communicate and to work effectively with staff of all levels at client offices
- Ability to manage several concurrent tasks, prioritize the tasks, and quickly switch between them to meet clients' evolving needs
- Experience working with nonprofit organizations
- Working knowledge of Windows Server 2003
- Advanced knowledge of Windows operating systems and typical office software
- Experience with Unix/Linux style command line tools and system administration desired
- Some experience with VMware or other virtualization models desired
- Experience supporting specialized software such as accounting, payroll, or statistical analysis software is a plus
- Basic web-development experience is a plus

Position Details

This is a full time position with a base salary plus commission, paid universal leave, paid holidays, and other benefits. Some implementation projects may require work after traditional business hours or on weekends. Travel expectation is mostly limited to the DC metropolitan area. Position requires telecommuting part time. Unbound Technology strongly encourages and supports professional development and individual success.

To Apply

Please send cover letter and resume to consultantjob@unboundtechnology.com. We will begin reviewing resumes immediately. Candidates should be prepared to provide supervisor, colleague, and end user references upon request.

Unbound Technology, LLC is an Equal Opportunity Employer.

payscale: $35,000-$75,000
job type: full-time
posted by unbound to Technical Support

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