Head, Library Information Technology Services
August 26, 2006 7:57 PM

Head, Library Information Technology Services


The Lupton Library of the University of Tennessee at Chattanooga invites applications from innovative and dynamic professionals to provide vision and strategic planning for the Library’s technology infrastructure and digital initiatives. The UTC campus is a member of the University of Tennessee system and is a national model for metropolitan universities. The Library supports 7,300 FTE scholars in bachelor’s, master’s, and doctoral programs and approximately 900 faculty and staff members.

Library Description

The Lupton Library is centrally located at the heart of the UTC campus. The Library employs 16 librarians, 15 staff members, and 6 FTE student assistants. The Library has an annual budget of over 2.2 million dollars and collection holdings of more than 500,000 volumes, 1,300 print journal subscriptions, 100 databases, and over 13,000 online journals. The Lupton Library is equipped with numerous public computers, ten group study rooms, and two computerized library instruction classrooms. The Library offers a comprehensive range of public and information services, including proactive outreach, instruction, and reference. Recently completed projects include a second instruction classroom equipped with laptops and smart boards, a redesign of the online catalog web site interface, and a reconfiguration of the main floor. Projects underway include a redesign of the Library’s main web site, and the investigation of a federated search engine, electronic reserves, and electronic reference. Components of the information infrastructure include VTLS’ Virtua integrated library system, ILLiad interlibrary loan system, EZ Proxy remote access management software, Serial Solutions’ open-url resolver and serials lists, and the UTC Library web site (in the process of redesign employing LAMP open source technologies).

Department Description

The Library’s Information Technology Services Department supports the technology needs of library patrons and library staff members by providing computer access and support services within the Library, and administering research databases, electronic collections, and electronic services. One faculty position (Electronic Resources Librarian) and one staff specialist position (IT Technologist) report to the department head. The Department supports approximately 275 desk or laptop computers and assorted peripherals.

The Library collaborates with the University’s Information Technology Division and the Walker Teaching Resource Center on projects spanning the larger university community, or where specific expertise is needed on library technology projects.

Responsibilities of the Position

Reporting to the Dean of the Lupton Library, this position provides leadership and know-how to advance the Library through the development and expansion of library collections, tools and services that facilitate learning, teaching, and scholarship within a digital environment, as well as creating an infrastructure that facilitates the adoption of next generation library services.

Specific information technology related responsibilities include, but are not limited to:

* Provides library leadership and strategic planning for the design, integration, and maintenance of the library-computing environment and for the specification, acquisition, development, and support of digital library collections, tools, services, and support applications that facilitate teaching, learning, and research.
* Manages a staff of 2 professionals who develop, deliver, and maintain information technology services for the Lupton Library and works collaboratively with other librarians and colleagues throughout the Library and the University.
* Administers the Library’s VTLS Virtua integrated library system.
* Provides consultation, support and problem resolution to ensure Library software and hardware is functional, interoperable, and serves the ongoing goal of supporting research and teaching.
* Gathers, monitors, and evaluates usage statistics.
* Serves as backup to other members of the Library’s Information Technology Services Department.
* Ensures the Library’s Information Technology Services Department is positioned to take advantage of new developments that improve the patron experience and staff productivity.
* Serves as primary Library liaison to University’s Information Technology Division.

Additional responsibilities:

* Performs collection development and outreach responsibilities to assigned departments.
* Provides reference desk assistance to patrons, including one Sunday a semester.
* Participates in University governance and service, and is professionally active.

Required Qualifications

* Master's degree from an ALA-accredited program.
* Demonstrated experience in providing information technology or automated services.
* Demonstrated experience effectively managing and supervising others.
* Demonstrated knowledge of network protocols and practices, and experience in troubleshooting and maintaining computer hardware.
* Demonstrated experience in administering and developing web services utilizing LAMP (Linux, Apache, MySQL, PHP or Perl) open-source technologies.
* Demonstrated ability to manage and oversee complex technological projects in a team environment, meet deadlines, and to prioritize work in alignment with the service goals of the library.
* Demonstrated ability and experience in analyzing patron requirements for the delivery of technological solutions and assessing results.
* Demonstrated aptitude and experience with library information technology systems, including the role of libraries in the global network of information resources.
* Demonstrated commitment to service excellence.
* Demonstrated ability to view issues from an institutional and library-wide perspective.
* Proven communication and interpersonal skills evidenced by the ability to maintain effective working relationships with colleagues, faculty, students, and staff.
* Demonstrated ability to be flexible in a dynamic work environment.
* Proven ability to work both independently and collaboratively in a complex changing environment.
* Commitment to conduct independent scholarship consistent with a faculty appointment and to engage in ongoing professional development.

Desirable qualifications

* Experience in public service areas of librarianship.
* Experience with VTLS Virtua, OCLC ILLiad, Oracle, and/or Microsoft Server/SQL systems.
* Second advanced degree or information technology related certification


Salary: minimum $50,000. This is a full-time, 12-month, tenure-tack position with faculty status and academic rank. Appointment will be at the rank of Assistant or Associate professor, based on qualifications.


Benefits include: 24 days vacation and 12 days sick leave per year; 11 paid holidays; 80% of health/life insurance paid by the state; choice of retirement programs which are paid by the state and equivalent to approximately 10% of an individual’s annual salary, partial relocation reimbursement, professional development funding, tax program savings, and more.

Application Procedures

Interested applicants should submit a letter of application, vita, and the names, addresses, telephone numbers, and e-mail addresses of three references including the professional relationship of applicant and reference to: Anna Lane, Lupton Library, University of Tennessee at Chattanooga, 615 McCallie Ave, Chattanooga, TN 37403. Candidate may also fax materials to 423-425-4775 attention Anna Lane or email materials to anna-lane@utc.edu .

Review of applications begins on September 15, 2006 and continues until position is filled.

For information about the UTC and the Lupton Library please visit www.utc.edu and www.lib.utc.edu

For information about Chattanooga, please visit www.chattanoogafun.org or www.chattanooga.gov
The University of Tennessee is an equal employment opportunity, affirmative action, Title IX, Section 504, and ADA institution.

payscale: minimum $50,000
job type: full-time
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