Technical Support Specialist
September 12, 2006 10:04 PM

[Job Description]

*Provide technical support and basic sales/billing related information to English speaking Corporate and Personal customers by phone/e-mail/fax

*Provide assistance in the preparation of technical/sales documentation

[Required Skills]

*Experience/proficiency/genuine interest in Internet related technologies as well as PC/Mac software and hardware

*Professional and calm phone/communication skills

*Good troubleshooting/problem solving skills (PC, Mac, Internet related)

*Experience in small to mid-scale networking/routing

*Proficiency in the FreeBSD operating language and Apache web server

*Experience with web creation and related technologies (PHP, Perl, MySQL)

*Must be a Japanese national or foreign resident with valid working visa

*Must be a native English speaker or perfect bilingual Japanese

*Must be able to work effectively, efficiently and professionally with people to fulfill both team and individual objectives/responsibilities

[Preferred Traits]

*Willing to invest in a career as a Customer Support Professional

*Total time in Japan should be at least 2 years

*Between the ages of 26 and 30

*Currently living in Tokyo or surrounding areas

*Intermediate Japanese conversation/reading proficiency.

*9:00am to 5:30pm, Monday - Friday

*Weekends, National Holidays, Paid Holidays, New Years, Special Holidays, etc.

[Salary and Benefits]
*Annual salary system (based on experience and abilities), Commutation allowance, Health Insurance, Employees' Pension Insurance, Employment Insurance, Industrial Injury Insurance

[Employment Status]
*Renewable non-tenured contract (initially)

Japanese ability is not required, but you must already be residing in Japan, hopefully Tokyo. If you have any questions you can Skype me at: josephatwork

payscale: 4.0M/Year
job type: full-time
posted by ejoey to Technical Support

This job has been filled.

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