Technical Support Specialist
September 12, 2006 10:04 PM
[Job Description]
*Provide technical support and basic sales/billing related information to English speaking Corporate and Personal customers by phone/e-mail/fax
*Provide assistance in the preparation of technical/sales documentation
[Required Skills]
*Experience/proficiency/genuine interest in Internet related technologies as well as PC/Mac software and hardware
*Professional and calm phone/communication skills
*Good troubleshooting/problem solving skills (PC, Mac, Internet related)
*Experience in small to mid-scale networking/routing
*Proficiency in the FreeBSD operating language and Apache web server
*Experience with web creation and related technologies (PHP, Perl, MySQL)
*Must be a Japanese national or foreign resident with valid working visa
*Must be a native English speaker or perfect bilingual Japanese
*Must be able to work effectively, efficiently and professionally with people to fulfill both team and individual objectives/responsibilities
[Preferred Traits]
*Willing to invest in a career as a Customer Support Professional
*Total time in Japan should be at least 2 years
*Between the ages of 26 and 30
*Currently living in Tokyo or surrounding areas
*Intermediate Japanese conversation/reading proficiency.
[Hours]
*9:00am to 5:30pm, Monday - Friday
[Vacation]
*Weekends, National Holidays, Paid Holidays, New Years, Special Holidays, etc.
[Salary and Benefits]
*Annual salary system (based on experience and abilities), Commutation allowance, Health Insurance, Employees' Pension Insurance, Employment Insurance, Industrial Injury Insurance
[Employment Status]
*Renewable non-tenured contract (initially)
Japanese ability is not required, but you must already be residing in Japan, hopefully Tokyo. If you have any questions you can Skype me at: josephatwork
payscale: 4.0M/Year
job type: full-time
*Provide technical support and basic sales/billing related information to English speaking Corporate and Personal customers by phone/e-mail/fax
*Provide assistance in the preparation of technical/sales documentation
[Required Skills]
*Experience/proficiency/genuine interest in Internet related technologies as well as PC/Mac software and hardware
*Professional and calm phone/communication skills
*Good troubleshooting/problem solving skills (PC, Mac, Internet related)
*Experience in small to mid-scale networking/routing
*Proficiency in the FreeBSD operating language and Apache web server
*Experience with web creation and related technologies (PHP, Perl, MySQL)
*Must be a Japanese national or foreign resident with valid working visa
*Must be a native English speaker or perfect bilingual Japanese
*Must be able to work effectively, efficiently and professionally with people to fulfill both team and individual objectives/responsibilities
[Preferred Traits]
*Willing to invest in a career as a Customer Support Professional
*Total time in Japan should be at least 2 years
*Between the ages of 26 and 30
*Currently living in Tokyo or surrounding areas
*Intermediate Japanese conversation/reading proficiency.
[Hours]
*9:00am to 5:30pm, Monday - Friday
[Vacation]
*Weekends, National Holidays, Paid Holidays, New Years, Special Holidays, etc.
[Salary and Benefits]
*Annual salary system (based on experience and abilities), Commutation allowance, Health Insurance, Employees' Pension Insurance, Employment Insurance, Industrial Injury Insurance
[Employment Status]
*Renewable non-tenured contract (initially)
Japanese ability is not required, but you must already be residing in Japan, hopefully Tokyo. If you have any questions you can Skype me at: josephatwork
payscale: 4.0M/Year
job type: full-time
This job has been filled.