Customer Service Rep - RPG Publisher
December 9, 2013 4:50 PM
Paizo Publishing (Pathfinder Roleplaying Game) is hiring an additional full-time Customer Service Representative!
This addition will bring the current team to a total of 3 CSRs and a manager (me).
Functions/Major Responsibilities
Answer all incoming queries via email, messageboards, and phones in a timely manner
Troubleshoot any problems associated with our products, programs, or purchases through paizo.com
Provide a positive experience for all of our customers and fans
Help to make paizo.com a more user-friendly place to shop
Other duties as necessary
Job Benefits
Hourly pay at 40 hours per week
Starting pay based on experience
Fully paid medical, dental, and vision insurance
Access to the company 401K-retirement plan
Vacation, sick leave, and personal days provided
Annual bonuses based upon company performance
Employee discount on paizo.com
Copies of all products produced by Paizo Publishing
Full details of job requirements and benefits here: http://paizo.com/paizo/about/jobs.
Resumes will be accepted via email until January 14th, 2014.
payscale: Based on Experience
job type: full-time
This addition will bring the current team to a total of 3 CSRs and a manager (me).
Functions/Major Responsibilities
Answer all incoming queries via email, messageboards, and phones in a timely manner
Troubleshoot any problems associated with our products, programs, or purchases through paizo.com
Provide a positive experience for all of our customers and fans
Help to make paizo.com a more user-friendly place to shop
Other duties as necessary
Job Benefits
Hourly pay at 40 hours per week
Starting pay based on experience
Fully paid medical, dental, and vision insurance
Access to the company 401K-retirement plan
Vacation, sick leave, and personal days provided
Annual bonuses based upon company performance
Employee discount on paizo.com
Copies of all products produced by Paizo Publishing
Full details of job requirements and benefits here: http://paizo.com/paizo/about/jobs.
Resumes will be accepted via email until January 14th, 2014.
payscale: Based on Experience
job type: full-time
This job has been filled.